MAIL AND PACKAGES

Packages or large parcels delivered during regular building operating hours will be placed in the Package Room located on Level B. To access the Package Room, you will need to obtain access by visiting the Leasing Office or the Lobby Concierge if it is outside of business hours. Locate the shelf labeled with your floor number; your package should be on this shelf. It may also be in the Amazon Lockers located in the front of the building. If your package is in the Amazon Locker, you will get a notification.

Suppose you have an early or late parcel delivery that is NOT during regular building operating hours. In that case, the delivery person may leave your package in the lobby for the concierge to collect. You are responsible for tracking your parcels. While cameras monitor these areas, it is not the responsibility of the building staff to ensure the safety of your packages. Please retrieve your packages as soon as possible to avoid any issues.

Regular mail (envelopes, magazines, postcards, etc.) will be placed in your mailbox in the Mail Room located on Level B, next to the Package Room. You were given a small key with your apartment keys and fob. This is your mailbox key.

If you need your mailbox number, Click Here

FOOD AND/OR GROCERY DELIVERIES

Because the building has controlled access, which requires an access fob, food and grocery deliveries might be left in the lobby on Level 1. You must retrieve your items immediately from the delivery driver, or they will be subject to disposal. If your items are disposed of, they will not be replaced, and you will not be reimbursed for the loss. To avoid this, please instruct delivery drivers to contact you directly so you can retrieve your items personally.

EVENTS

The Marylander Staff often hosts resident gatherings, invites local Food Trucks to the property, and has holiday events/activities for the residents. Flyers will be posted in the elevators and lobby area, so please take a moment to read these notices. We also maintain a calendar that displays all Maryland-related events. You can access this calendar by Clicking Here.

PARKING

Parking is not included in your housing package. You and your guests will need to park in the metered street parking. There is a parking garage in the building for residents only, but an additional fee applies for this service. If you are interested in garage parking, Click Here.

COMPLAINTS

If you have a complaint about another resident, the Marylander staff members, or any other concerns that are not maintenance-related, please send an email from your official JHU email address to ACEE at info@aceebridges.com

QUIET HOURS

Please note that the building's quiet hours are from 10:00 PM to 8:00 AM. During this time, please refrain from making loud noises that disturb your neighbors. If any of your neighbors are causing a noise disturbance during this time, please notify the Lobby Concierge. If you receive multiple violations due to noise complaints, you will be subject to contract termination and eviction.