APARTMENT INFORMATION

INCLUDED IN BRIDGES SERVICES

Below are the benefits exclusive to students enrolled in BRIDGES and included in your service fee, depending on the support package you chose (please refer to your contract for the services you are eligible for):

  • Transportation from the airport upon arrival (BWI Only)

  • Transportation to the airport after program ends (BWI Only)

  • Ship your luggage ahead to make traveling easier

  • On-site laundry facility 

  • On-site ACEE Staff with 24-hour emergency services

  • Indoor and Outdoor Fitness Center

  • Recreation/social room

  • Study/Wifi Room

  • Courtyard with grilling stations and seating

  • Secure access building and nightly security patrols

  • Security camera and alarm on the students’ entry door

  • Local emergency contact and healthcare assistance

  • Located near restaurants and shopping

  • Walking distance to the University and hospital

  • The housing facility has a large community of JHU students

  • Special events just for students in the program

  • Tickets to select entertainment events (sporting events, amusement parks, etc.)

  • Fully furnished apartments include:

    • Living room furniture, dining room furniture, bedroom furniture (queen-sized bed), and desk

    • Television

    • Personal Printer

    • Microwave

    • Electric Kettle

    • Basic kitchen setup with cookware, dinnerware set, and cooking utensils

    • Bed linens, pillows, and blankets

    • Basic bathroom setup with towel sets

  • ALL utilities paid, including:

    • Gas

    • Electric

    • Water & Sewer

    • Trash

    • High-speed Internet/wifi

  • Air conditioning

  • Private bedrooms

  • All roommates are from JHU

  • ACEE acts as a miscellaneous resource/support system for students who need help with living in and adjusting to Baltimore

  • Conflict resolution support

  • Birthday recognition

  • After-hours office access

  • Emergency living essentials support

  • Free English tutoring*

  • Career assessment & intake

  • Career advising & planning

  • 1:1 career coaching

  • Roundtable/lunch & learn sessions

  • Workshops

  • Networking events

  • Personal branding

  • Resume & Cover letter review and assessment

  • Online professional profile advisory sessions

  • Interview preparation

  • Access to mentoring

  • Placement readiness coaching

  • Placement networking support

  • Support during OPT period

  • Exclusive Access to BRIDGEwork resources

  • Resume featured on BRIDGEwork portal

If you have any questions regarding the benefits provided to you, email info@aceebridges.com

INTERNET/WI-FI

Your apartment will have a white box. This is your internet router. DO NOT attempt to change any of the settings or passwords. If your internet is not working, reset your router by unplugging it for 10 seconds and then plug it back in. If you need additional help, submit a maintenance request.

HEATING AND COOLING SYSTEM

To cool your apartment, there is an air conditioner in your window. The air conditioner also features a heating function, which is useful when you get cold. The building's radiator heating system is activated during the winter months. If it becomes too hot, there is a knob at the bottom of the radiator that allows you to turn the flow of heat on or off. Please do not place furniture or personal belongings near the radiator while it is in use. The heat can damage your items or even create a fire hazard. The heating feature on the AC can be problematic if you are not accustomed to using the device. When using the heating system for the first time, you may experience a funny smell. This is normal! The heating system is merely burning off the dust on the coils and is not harmful. If you suspect a problem, submit a maintenance request.

LIGHTING

There are different types of lights in your apartment. You are responsible for changing all light bulbs within your physical reach. For example, you can change the light bulbs in any lamp or the light in your bathroom above the mirror, as these lights are easily accessible. You must not submit a maintenance request to replace these light bulbs. However, the lighting fixtures on the ceiling must be changed by the building's maintenance staff because it is dangerous for you to do this yourself. Review the Maintenance Procedures for instructions on submitting maintenance requests. 

LOST/DAMAGED KEYS OR ACCESS FOBS

If you lose or damage your access fob or keys, you must get a replacement from the Marylander Leasing Office on Level 1 at the main entrance. There is a $25.00 replacement charge for each item. Payment is to be made directly to Marylander. ACEE will not provide you with additional keys or fobs. If you get locked out of your apartment, as a courtesy, ACEE will assist you by opening your door with our master key. You will not be given a replacement or loaner key. If, for any reason, ACEE cannot open your door, you will need to contact and pay a local locksmith to open the door for you.

GUESTS

If you occupy a studio or 1-bedroom apartment, overnight guests staying longer than two consecutive days are not permitted unless you email a request to optionalservices@aceeglobal.com for approval. No guest is allowed to stay longer than five consecutive days unless it is a family member who has traveled here to visit you. If you occupy a 2-bedroom apartment, overnight guests of any kind are strictly prohibited.

CLEANLINESS

As a guest of ACEE, you are expected to keep our apartments and all areas of the building you visit clean and tidy. This is an essential part of you occupying an ACEE unit.

These are real photos of student rooms that violated the ACEE services contract. If your room is found in this condition and it is not corrected within 3 days, ACEE will terminate your contract and require you to vacate the housing building. Not only does this damage the room and furnishings, but it also attracts bugs and rodents.

INSPECTIONS

Your apartment was professionally inspected before your arrival, complete with photos. You are responsible for reviewing the apartment upon arrival and reporting any deficiencies within 48 hours after check-in to have the deficiencies addressed. ACEE will perform random inspections throughout the year to ensure that all procedures are followed.

HOUSING SECURITY DEPOSIT AND CONDITIONS

 To ensure you receive your full deposit refund, you will need to ensure that you adhere to the following and pass your final housing inspection before move-out:

  • There should be nothing left in the apartment but the provided houseware items, furniture, electronics, appliances, and security devices. You need to dispose of or remove all other items. This includes:

    • Personal items (clothes, shoes, household items, etc.)

    • Hygiene products in the bathroom

    • Trash

    • Food in the refrigerator and cabinets

  • The apartment remains in the same clean condition as when you moved in. This includes:

    • The carpet is vacuumed and does not have any stains

    • Kitchen counters, stove, sink, refrigerator, cabinets, and the floor are thoroughly cleaned

    • The bathroom sink, toilet, shower/bathtub, and floor are thoroughly cleaned

    • The AC and windows are cleaned and dust-free

  • The apartment and its contents are free from damage. This includes:

    • Walls, doors, tiles, and cabinets are free of holes, cracks, and dents

    • No stickers or decals on walls, doors, or furniture

    • Windows and window coverings are not broken

    • Furniture is not broken, stained, or missing

    • Electronics are not broken or missing

    • No unreported maintenance issues

    • All kitchenware items are present, clean, and undamaged

  • You properly submit a Housing Check-Out Request by the provided deadlines and vacate the premises by the Move Out date. Note: Late check-outs automatically forfeit this rebate.

END OF TERM MOVE-OUT

Housing check-out is no later than the Move Out date listed in your contract. You are required to submit either a Checkout Request or a Transportation Request at least 15 days prior to the Move Out date (BWI Airport only or Uber/Lyft gift card).